We have summarized the questions that customers often ask us. You can solve some of the concerns you have encountered through the answers.
If you still have questions, please contact us by email service@aoxunus.com, we will reply you within 24 hours on working days.
Yes, several Aoxun fire pits come with a grate grill option, allowing you to easily cook meals while enjoying the fire. Ensure that you use suitable grilling materials and follow safety precautions.
Yes, Aoxun fire pits are designed for year-round use. However, be sure to follow safety guidelines for cold weather usage, including ensuring proper ventilation and managing fuel types accordingly.
To use the smokeless fire pit safely, ensure proper ventilation and follow the manufacturer's instructions regarding fuel types and fire maintenance. Avoid using any materials not recommended for the fire pit.
It’s essential to adhere to local regulations regarding outdoor burning. During a burn ban, it’s generally not advisable to use a fire pit, especially those that produce smoke.
It depends on where you are. Orders processed here will take 3-10 business days to arrive. If your order information is incorrect or needs to be changed, it will take more time, and we are deeply sorry.