About Shipping Fee

 

About Shipping Countries

We only can provide delivery services to the Contiguous United States

Shipping to P.O. Boxes、Alaska, Hawaii, Puerto Rico is NOT available.

Shipping to APO/FPO and International addresses is not currently available as a standard option. Please call or e-mail for the status and charges for your specific location.

 

About Delivery Time

We have four warehouses in the United States. No matter which state you are in, we will choose a very efficient and fast way of transportation to deliver the goods to you in time.

The normal delivery time is 8-14 days after the order is placed. If you do not receive the goods in time, please contact our customer service email: service@aoxunus.com

*Please keep in mind that when things happen like national holidays, inventory shortages, shipping carrier delays, customs delays, extreme weather, and other scenarios that we, unfortunately, have no control over, your delivery may be delayed. We appreciate your patience in those instances.

 

About Return and Exchange

If the goods we receive are intact, we will return them to you within 30 days.

If the product has quality problems, we support the return within one month after receiving the goods.
And we will provide a one-year warranty period, as well as lifelong customer service. No matter you have any questions, you are welcome to communicate with us in a timely manner.

If the package you received is damaged or defective, please send us a feedback email as soon as possible. Our email address is: service@aoxunus.com

You need to send us your order number and the picture of the product situation, and we will do our best to solve the problem for you according to the specific situation.

If you have other questions, please contact us by email.

 

Backordered Items

In the event an item you’ve ordered is out of stock, we will ship the items available and ship the out-of-stock item(s) as soon as they become available via an expedited method at no cost to you. Tips Shipping times are estimated and not guaranteed - delays may happen due to weather, shipping carrier or customs delays, inventory shortages, or other events that we have no control over. We'll always do everything we can to make sure your order gets to you as quickly as possible. If you have any questions about shipping, please email us at service@aoxunus.com

 

About TAX

Sales tax is separately calculated and collected in connection with items 
ordered from Aoxun may be subject to tax in certain states, based on the state to which the order is shipped. 
If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated 
on the total selling price of each individual item, including shipping and handling charges, 
gift-wrap charges and other service charges, less any applicable discounts. 
If tax is separately calculated and collected in connection with items ordered from
Aoxun Site, the tax amounts that appear during the ordering process are 
estimated - the actual taxes that will be charged to your credit card will be calculated 
at the time your order is processed and will appear in your order confirmation notification.